Swissuniontrust Privacy Policy

Privacy Policy

Last Updated: February 22, 2018

1. Introduction

This Privacy Policy explains how SwissUnionTrust (“we,” “our,” or “us”) collects, uses, discloses, stores, and protects personal information when you use our services, website, applications, products, investment features, payment services, and cryptocurrency-related offerings (collectively referred to as the “Services”).

We are committed to protecting your privacy and handling your personal data transparently, securely, and in accordance with applicable data protection and financial regulations.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:

Personal and business account holders
Website visitors and application users
Payment and transaction participants
Investment and crypto service users
Prospective customers
Beneficiaries and transaction recipients
Job applicants and candidates
Individuals interacting with customer support or communications

This policy covers all privacy-related practices across personal, business, investment, transparency, and crypto services.

3. Information We Collect

3.1 Personal Information

We may collect the following personal data:

Full name
Date of birth
Residential address
Email address
Phone number
Government-issued identification details
Photographs or identity verification data
Account login credentials

3.2 Financial Information

Bank account details
Payment card information
Transaction history
Wallet and cryptocurrency addresses
Investment account information
Funding sources and payment records

3.3 Business Information

For business customers:

Company registration details
Business ownership and control structure
Directors and beneficial owners’ information
Business transaction activity

3.4 Technical & Usage Data

Device information
IP address
Browser type and operating system
App usage behavior
Cookies and tracking technologies
Log data and analytics information

3.5 Compliance & Regulatory Information

To comply with legal obligations, we may collect:

Identity verification records
Anti-money laundering (AML) data
Sanctions screening results
Fraud prevention indicators
Risk assessment information

4. How We Collect Information

We collect information:

Directly from you during registration or transactions
When you communicate with support
When you use our website or mobile applications
From payment partners and financial institutions
From identity verification providers
From publicly available or legally permitted databases

5. How We Use Your Information

We use personal data to:

5.1 Provide Services

Open and manage accounts
Process payments and transfers
Enable cryptocurrency exchange and storage
Provide investment and financial products
Deliver promotions and rewards programs

5.2 Security & Fraud Prevention

Verify identity
Detect unauthorized activity
Prevent fraud, abuse, and financial crime
Maintain platform security

5.3 Legal & Regulatory Compliance

Meet AML and counter-terrorism financing obligations
Conduct sanctions screening
Maintain required financial records
Respond to lawful requests from authorities

5.4 Service Improvement

Analyze performance and usage trends
Improve user experience
Develop new features and products

5.5 Communications

Send service notifications
Provide customer support
Deliver important policy updates
Send tailored notifications where permitted

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain secure sessions
Remember user preferences
Analyze traffic and performance
Improve website functionality

You may control cookie preferences through your browser settings. Disabling certain cookies may affect service functionality.

7. Sharing of Information

We may share personal data with:

7.1 Service Providers

Trusted partners assisting with:

Payment processing
Identity verification
Fraud monitoring
Cloud hosting and infrastructure
Customer support operations

7.2 Financial & Regulatory Authorities

Where required by law or regulation, including:

Courts and law enforcement
Financial regulators
Anti-fraud organizations

7.3 Business Transfers

If SwissUnion Trust undergoes restructuring, merger, acquisition, or asset transfer, personal data may be transferred subject to confidentiality protections.

We do not sell personal data to third parties.

8. Cryptocurrency & Investment Services Privacy

Users engaging in crypto or investment services should understand:

Blockchain transactions may be publicly visible.
Wallet addresses and transaction records may be traceable.
Regulatory monitoring may apply to crypto transactions.
Risk and compliance checks are required before enabling trading features.

Environmental and risk disclosures related to crypto assets may also apply.

9. Marketing & Notifications

We may send promotional communications related to products, rewards, or services where legally permitted.

You can opt out at any time by:

Adjusting account notification settings
Using unsubscribe links in communications
Contacting customer support

Service-related messages cannot be disabled as they are necessary for account operation.

10. Data Retention

We retain personal data only as long as necessary to:

Provide services
Meet regulatory obligations
Resolve disputes
Enforce agreements

Financial regulations may require retention of certain records even after account closure.

11. Data Security

We implement industry-standard safeguards including:

Encryption of sensitive data
Secure authentication procedures
Access controls and monitoring
Fraud detection systems
Regular security reviews

Despite strong safeguards, no system can guarantee absolute security.

12. International Data Transfers

Your information may be processed in jurisdictions outside your country. Where transfers occur, appropriate safeguards are applied to ensure lawful protection of personal data.

13. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data
Correct inaccurate information
Request deletion where legally permitted
Restrict or object to processing
Request data portability
Withdraw consent where applicable

Requests may be submitted through customer support channels.

14. Children and Teen Accounts

Where youth or teen accounts are offered:

Parental or guardian authorization may be required.
Additional safeguards and spending limits may apply.
Data collection is limited to service operation and legal compliance.

15. Complaints

If you believe your privacy rights have been violated, you may submit a complaint through customer support. You may also contact your local data protection authority where applicable.

16. Updates to This Privacy Policy

SwissUnion Trust may update this Privacy Policy periodically to reflect:

Regulatory changes
New services or features
Security or operational improvements

Material updates will be communicated through the website or application.

17. Contact Information

For privacy-related questions or requests, please contact SwissUnion Trust through official communication channels provided within the platform or website.

18. Legal Notice

Services may be subject to financial regulations, electronic money regulations, and anti-money laundering laws depending on jurisdiction. Cryptocurrency and investment services may carry risk and may not be regulated in all regions.